Faqs

To place an order for custom patches, simply visit our website and use our online ordering system. You can upload your design, select your preferred options, and complete the checkout process. If you have any specific requirements or questions, feel free to reach out to our customer service team for assistance.

Our standard turnaround time for custom patch orders is 14 days. However, this may vary depending on factors such as the complexity of your design and the quantity ordered. We strive to fulfill orders as quickly as possible while maintaining the highest quality standards. If you have a specific deadline, please let us know, and we will do our best to accommodate your needs.

We accept a variety of file formats for custom patch designs, including .jpg, .png, .pdf, .eps, and .ai. If you're unsure whether your file format is compatible, feel free to contact us, and we'll be happy to assist you.

Yes, we offer design assistance and revisions to ensure that your custom patches meet your specifications. Our team of experienced designers can help bring your ideas to life or make adjustments to existing designs. Simply provide us with your requirements, and we'll work with you to create the perfect patch.

The minimum order quantity for custom patches depends on the size, shape, and complexity of the design. Our website will indicate the minimum quantity required for each patch type. If you have specific requirements or need a smaller quantity, please contact us, and we'll do our best to accommodate your request.

PVC patches are made of polyvinyl chloride and have a 3D appearance, making them durable and weather-resistant. Embroidered patches, on the other hand, are stitched using threads onto a fabric base, offering a more traditional look and feel. The choice between PVC and embroidered patches depends on your preferences and the intended use of the patches.

To ensure the longevity of your custom patches, we recommend avoiding machine washing and drying, as this can cause damage to the patches. Instead, hand wash your garments with patches attached or spot clean them as needed. Avoid ironing directly on the patches, as this can melt the PVC or damage the embroidery. With proper care, your custom patches will maintain their quality and appearance for years to come.